Terms and Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures. www.globalmuslimmatch.com (the "Website").

Please read the following terms and conditions very carefully as your use of the Website and associated Global Muslim Match.com ( GMM) Services (as defined below) is subject to your acceptance of and compliance with the following terms and conditions including the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS herein, SO PLEASE READ THE TERMS and conditions CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms and Conditions of use of website, You also accept and agree that you have read, understood and are bound by these Terms and conditions, regardless of how you/GMM member subscribe to or use the GMM Services. If you do not want to be bound by the Terms and Conditions, you must not use the Website or App-Applications, the GMM Services.

In these Terms, references to "You" or "User" or "GMM member" shall mean the end user accessing the Website/GMM services, its contents or using the GMM Services offered. "GMM Services" means a collective reference to the Matchmaking service provided by Matrimony.com Limited ,CIN : U63090TN2001PLC047432,a company under the provisions of companies act, 2013 and having its registered office at No.94, TVH Beliciaa Towers, Tower - 2, 10th Floor, MRC Nagar, Chennai, Tamil Nadu - 600 028('MCL/Company').

Scope

Global Muslim Match.com [GMM] acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of GMM's already registered users, for seeking prospective lawful matrimonial services for themselves. You must have a valid/operational mobile phone number and an email id.

The profiles in the database of GMM are classified n the basis of the country the user resides.

GMM Members are provided with free/paid access for searching profiles from the database of GMM, as per the partner preference set by you(on the Website/Applications - (App) and you shortlist the prospective alliances yourself.

GMM Membership is guided by the terms and conditions mentioned herein below. By using or accessing the GMM Services, you agree to be bound by all the terms and conditions ("Agreement"):

GMM do not authenticate any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

1. Eligibility :

GMM Membership and rights of admission is reserved solely for persons who are above 18 years of age. If it is brought to the notice of GMM that you are under-aged, then GMM will have the right to refuse to provide you with access to the usage of the Website/ App

I. Legally competent to marry as per the law applicable to you.

II. Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.

2. Service

GMM facilitates contact between members who may or may not be seeking friendship or a relationship. GMM is not a marriage broker, mail order bride service. If you reside in any country or any such jurisdiction that prohibits match matching services to its residents, you hereby warrant, represent and covenant that you will not use the Website/APP for any purpose in breach of any such legislation prohibiting match matching

3. Registration

A. We expect that you would complete the online registration process with fairness and honesty while furnishing your personal information to GMM. You would appreciate that efficient and effective match making through our automated system depend upon yourself furnishing true, accurate, current, complete information and photos etc.We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. You further undertake that you alone shall be responsible or liable for any information provided to GMM. In order to serve you better if GMM requires additional details you agree to provide it. GMM shall reproduce the registered member details on "as is as available" basis to other registered members, and GMM members shall be solely liable for the information given by such GMM member. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our website/App. GMM may also reproduce your profile information in other consortium of websites owned by MCL to provide better prospects to you. GMM shall verify the email id of the user by sending a link to click and verify.

B. If at any point of time GMM comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete then GMM shall have full right to suspend or terminate (without any notice) your GMM membership and forfeit any amount paid by you towards GMM membership fee and refuse to provide GMM service to you thereafter.

C. If at any point of time GMM comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete then GMM shall have full right to suspend or terminate (without any notice) your GMM membership and forfeit any amount paid by you towards GMM membership fee and refuse to provide GMM service to you thereafter.

4. Role and Responsibility of GMM

A. GMM is an endeavor to help you find your dream life partner (prospect) through of process of automated searching, shortlisting and contacting prospects amongst our registered members.

B. GMM reproduces your details once you register on our website / App on "as is as available" basis and also share your profile with other registered GMM members within our consortium of website(s).

C. GMM's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance from third party / persons from amongst the other registered members of the Website/App. You agree that the system generated search results of GMM are only of the profiles registered members on Website/App.

D. GMM's automated system offers match making profiles between its registered members based on the partner preference set by each such GMM member.

E. The search conducted by any GMM member and the results thereof are automatically generated, and based on the partner preference set by you. In the event GMM member changes their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.

F. GMM cannot guarantee or assume responsibility for any specific results from the use of the data available from the GMM service or from the consortium of websites/portal's of MCL.

G. GMM shall safeguard sensitive user information using authentication mechanisms, access controls and encryption techniques.

H. GMM shall safeguard sensitive user information using authentication mechanisms, access controls and encryption techniques.

5.Role and Responsibility of GMM Member

A. To protect the broader interest of the registered GMM member and increase the efficiency, GMM members ensure to keep their username and password safe and confidential for using the GMM services.

B. Any additional information / data required by GMM for using the GMM services shall be provided by the GMM Member, as and when so sought by GMM.

C. In case partner preference is modified by GMM member, then the automated system generated prospect search results in website /App may also undergone corresponding changes.

D. GMM members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. GMM shall not be liable for short coming due to any misrepresentations made by any of its GMM members.

E. GMM Members are expected to verify the credentials of the prospect such as family status, marital status, educational qualifications, financial status, occupation, character, health status, etc. You acknowledge that there are risks involved in unknowingly dealing with underage persons or persons acting under a false pretence or for a criminal purpose.You agree to take all necessary precautions when communicating with or meeting with other users, especially if you decide to meet in person

F. To get better search results, GMM Members are expected to provide latest photograph which should not be more than 3 months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and GMM shall retain their right under clause 2 (b) of this terms and conditions.

G. GMM members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non- disclosure at the time of enrollment shall be treated as violation of the terms and conditions and GMM shall retain their right under clause 2 (b) of this terms and conditions.

H. GMM members shall not use the Website/App to harass any other member or indulge in offensive behavior including but not limited to the distribution of any sexually and/or racially offensive, abusive, defamatory, inaccurate, threatening, vulgar, obscene, harassing, libelous, slanderous, defamatory or objectionable material of any kind including other's copyrighted content e.g. music, videos or in any way used for or in connection with spamming, phishing, trolling, or similar activities.

I. GMM Members are expected to refrain from :

i. Entering into any financial transactions with prospects.

ii. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.

iii. Entering into physical relationship with any prospect before marriage.

iv. Violating any law for the time being in force.

J. GMM members are expected to visit URL https://www.globalmuslimmatch.com/safe-matchmaking for understanding the safety measures on partner search and awareness towards online safety.

K. GMM Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don't involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

L. The GMM members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated messages to prospects as a free GMM member, and in the event you have availed paid GMM package, you can send personalized messages to prospects to show your expression of interest/replies. GMM member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.

M. You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of website /App like chat instantly with prospect, s, enhancing privacy settings (photo//phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.

N. GMM member shall not assign or transfer your GMM membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and GMM shall retain their right under clause 2 (b) of this terms and conditions.

O. If the GMM Member fails to inform GMM, about any change in the particulars furnished by GMM member to other GMM member, then the GMM membership may be suspended by GMM at its sole discretion

P. GMM Members agree to use secure devices, software and networks for accessing the GMM services.

Q. GMM Members shall not probe, scan or test the vulnerabilities of the GMM Website/App or any network connected to the Website/App nor breach the security measures instituted by GMM.

6. Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:
Email ID : grievanceofficer@matrimony.com
Address : Matrimony.com Limited
No.94, TVH Beliciaa Towers, Tower - 2,
10th Floor, MRC Nagar, Chennai,
TamilNadu - 600 028

7. Medium of Communication to GMM Members

A. GMM member hereby consents for receiving communication including promotional communications through any medium of communications such as Emails and /or SMS/Calls from consortium of portals owned by MCL or their alliance partners.

B. GMM may contact the GMM member through any of the above media to share the profile of the prospect by way of internal messages / links. GMM member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. GMM Member further confirms that even if GMM Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from GMM either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.

8. Confidentiality

I. GMM has reasonable processes and system in place to maintain confidentiality of all personal information other than those meant for sharing with the prospect furnished by GMM members and GMM may at its sole discretion and cost take bonafide steps for maintaining the confidentiality of the information in compliance with applicable law. However, GMM/GMM member may divulge such information if required by law.

II. Any feedback you provide to GMM shall be deemed to be non-confidential. GMM shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) GMM member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from GMM for the feedback under any circumstances.

III. You agree that GMM has all the right to process your data through the automated process to serve you with suitable profiles (based on your set partner preference) from GMM or its consortium of websites and may also send you communication in this regard.

9. Privacy of Membership

GMM has taken reasonable steps to protect the GMM member's privacy and shall take all reasonable efforts to protect any personal data provided to us through reasonable security safeguards against such risks as loss or unauthorized use, destruction, use, modification or disclosure of data etc.

Although we will strive to safeguard the confidentiality of your personally identifiable information, any information transacted over the Internet cannot be made absolutely secure. You also agree that the copying the data by using technology or any other new methods of data misuse/theft cannot be secured by GMM and that GMM will have no liability for any such act. GMM member understand and agree that GMM will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

You also agree to keep your username and password confidential, to avoid any misuse of your profile at our Website/App.

Please read and comprehend our Privacy Policy, which also governs your visit to GMM, to understand our practices. GMM members agree that their profile(s) may be crawled and indexed by search engines, where GMM and its network does not have any control over the search engines behavior and GMM shall not be responsible for such activities of other search engines/third party websites.

You agree that, when you use third party services through Website/App, you hereby grant GMM the right to share your information needed for providing such third party services to you or in relation to processing your information for office use of GMM/its payment gateway and/or such third party service providers.

10. Grievance Officer

In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

Email: grievanceofficer@matrimony.com,
Grievance Officer: Mr. Akilan Paneerselvam
Contact Address :M/s. Matrimony.com Limited,
No.94, TVH Beliciaa Towers, Tower - 2,
10th Floor, MRC Nagar, Chennai,
Tamil Nadu - 600028

The Grievance officer shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing

I. The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, update or share any information on the Website/App that -

A. belongs to another person and to which the User does not have any right to;

B. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

C. harm minors in any way;

D. infringes any patent, trademark, copyright or other proprietary rights;

E. violates any law for the time being in force;

F. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

G. impersonate another person;

H. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

I. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

11. Disputes between Members

i. You and the prospect are both registered GMM members and are bound by these terms and condition. We request you to follow the guidelines of safe matchmaking (see URL https://www.globalmuslimmatch.com/safematchmaking and give truthful information about yourself on the Website/App to avoid dispute between you and the prospect.

ii. GMM is not a broker or the agent of any GMM member, and GMM does not partake in the exchange of any kind of discussion between the GMM members and prospects or the results of their discussion.

iii. GMM Member's are solely responsible for the communications (through any medium) with prospect or vice versa. GMM expressly disclaims any responsibility or liability for any transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any GMM members inter se via e-mail, chat, interaction or any other medium of communications between GMM members either using website /App or otherwise.

iv. GMM has no obligation, to monitor any such disputes arising between the GMM members, and GMM shall not be party to any such dispute/litigation etc.

12. Content Right

I. www.globalmuslimmatch.com is a domain registered in the name of Matrimony.com Limited (MCL). You agree that all content of GMM belong to MCL excluding your or third party content including advertisement on the Website/App for which GMM has requisite license/right in terms hereof to display the same on our Website/App.

II. You acknowledge that you are responsible for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the GMM profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by GMM paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to GMM, you hereby grant GMM a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the GMM's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels. GMM also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in data entered by the GMM members in their profile.

III. While GMM does not accept any obligation to monitor the content/information, if the content/information is found not to be in compliance with these Terms, then GMM may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants GMM may at its sole discretion put restriction on any GMM member to other member's communications.

IV. GMM reserves the right to suspend/delete the profile of the users who appropriate the name, likeness, email address, contact no or other personally identifiable information of another individual and GMM also reserves its right to initiate appropriate legal action against such individual/organization, as and when GMM get the knowledge of the same.

V. GMM is a brand owned by MCL. MCL owns, retains and has complete rights in GMM and the GMM Website /App/ GMM Service.

VI. MCL reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.

VII. In the event we get a complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.

13. Third Party website

A. GMM member understand and agree that GMM may allow third parties to put up advertisements on the GMM application/Website/App and GMM does not control the contents of such third party advertisement on the GMM application/Website/App. Third party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.

B. GMM reserves the right to add/delete/alter/modify/suspend any or all the GMM Services at any time as it may deem fit, without notice. The GMM members are expected to see the change on the Website/App.

14. Limitation of liability

A. GMM likes to inform you that the exchange of profile(s) through or by GMM should not in any way be construed as a matchmaking l offer and/or recommendation and / or advice or guarantee given to the GMM member, from/ or by GMM.

B. MCL / GMM or its Office bearers shall under no circumstances be liable or responsible to the GMM member or his/her authorized Representative or Guardian or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App Third Party Website/ GMM services.

C. Notwithstanding anything to the contrary contained herein, GMM's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to GMM, for any specific GMM paid package, and no further.

D. MCL / GMM will not be liable in case of any wrong match made due to any available data/profiles from the GMM/MCL's consortium of websites.

E. MCL / GMM or its office bearers shall under no circumstances be liable, if any, GMM member enter into financial transaction with any prospect or third party.

F. MCL / GMM or its office bearers shall under no circumstances be liable, if any GMM member's approaching other GMM members for the matrimonial alliance, is not responded/reciprocated by the other registered GMM member(s).

15. Class Action Suits

You and GMM acknowledge that neither of us will bring or participate in any class action or other class proceeding in connection with any dispute with the other party. Further neither you nor GMM agrees to class arbitration.

16. General

I. The GMM Website/App shall be deemed to be used by you when it is loaded and/or continues to be loaded in temporary or permanent memory of your mobile phone, computer or any other device or in the internet browser thereof.

II. GMM website/App act's as an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.

III. In the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the GMM services as per clause 2 (b) of these terms and conditions.

IV. Notwithstanding anything contained herein, GMM reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on GMM/website/App (once such instance come to GMM notice) in order to ensure compliance with the rules of such placement, prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. GMM also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects.

V. In case of conflict between the terms and condition of Website/App and terms and conditions of any other website including consortium of portal of MCL, the terms and condition of GMM Website/App shall prevail for the service provided through this Website/App.

VI. After the expiry of the GMM paid package, the GMM member's profiles shall remain on GMM/consortium of portals from MCL itself, until the GMM member intimates the website for removal/deletion of once profile.

17. Disclaimer

A. Your access to and use of the GMM Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE GMMSERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, GMMDISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. GMM does not warrant that the Website/App, its servers, or e-mail sent from GMM are free of viruses or other harmful components. GMM will not be liable for any damages of any kind arising from the use of this GMM Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

B. GMM does not give any implied or explicit guarantee or warranty of match making e by you choosing to register on our Website/App and using GMM services (both paid and free).

C. Notwithstanding anything contrary contained anywhere, under no circumstances, GMM shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

i. any act or omission done by GMM/MCL/payment gateway/alliance partner etc.;

ii. any untrue or incorrect information submitted by you or on your behalf;

iii. iii.any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from GMM);

iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;

v. any cybercrime attempted or commiitted by anyone and

vi. any incident of force-majeure or 'act of god'.

vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.

viii. GMM Members are expected to counter check the veracity of the documents submitted by the prospects while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. GMM do not claim the authenticity or ownership of the home or office address scheduled for an appointment as being the member's actual or legal place of residence or employment respectively. GMM Members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. GMM will not be liable for any damages of any kind arising from the use of this Website/App including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

ix. You shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time

x. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.

xi. You expressly agree that your use of this Website/App is at your sole risk.

18. Indemnity

By using our GMM services you agree to defend, indemnify, and hold harmless GMM, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by GMM. This defence and indemnification obligation will survive in perpetuity.

19. Breach

You agree that if we receive feedback/ complaints against your profile in relation to the facts that you are seeking physical / financial favors from our other registered members or have provided incorrect information on our website/App or commiitted any unlawful/illegal activities through the use of our website/App or created a profile on our website /App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who's profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner, then we/GMM in good faith reserve our right to suspend/delete your profile at our sole discretion without any notice to you, we also reserve to stop all GMM services to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions.

GMM reserves the right to forthwith terminate your GMM membership, block/delete your profile and forfeit entire amount paid as membership fee; if at any time GMM, in its sole discretion, is of the opinion or has any reason to believe that, you have violated these Terms and conditions of use. We also reserve our right to file appropriate police complaint against you, if the breach of these terms and conditions is/are criminal in nature.

20. Termination

A. Unless otherwise provided in these Terms and Conditions, GMM membership may be terminated by GMM / you without assigning any reasons by serving 7 days written notice on the other, all amount paid till date by you to GMM shall be forfeited. You may delete the profile on your own which shall tantamount to withdrawal of your membership.

B. You may also write to the Company's Greivance officer for erasure of your data. However the Company reserves its right to provide your data to law enforcement agencies if they so require..

C. Upon termination / suspension of GMM membership, your right to use or access the GMM Website/App GMM services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the GMM Services shall not relieve you of any obligations arising or accruing prior to such termination.

21. Mode of Payment

A. All payments shall be by way of Cash/Cheque/Credit/Debit Cards/Netbanking/RTGS/mobile wallets/UPI Activation of paid GMM service shall be subject to realization of the said payment. In case of dishonor of Cheque/demand draft; you shall be liable to pay applicable bank's cheque/DD bouncing charges. GMM uses third party payment gateways for collection of credit/debit card or other payment instruments. In case of payment gateway failure the same would be communicated to the GMM member by the payment gateway provider. GMM shall not be responsible for Extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, GMM offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts through the payment gateway.

22. Renewal

A. All GMM paid package users can renew the paid package to carry forward the un-used contacts (Mobile no. viewing and SMS).

B. The payments made by GMM member to GMM by way of registration / membership / renewal fee / auto renewal is /are treated as non-refundable. Payment once made for GMM services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

C. GMM members cannot put the paid GMM service on hold even temporarily, for any reason whatsoever. Based on the tenure of paid GMM service and date of payment taken, the expiry of paid GMM service will automatically happen on expiry of the applicable paid package taken by you.

i. We automatically renew all paid Memberships before the expiry of the term of the paid Membership. You agree that your account will be subject to this automatic renewal feature. We would send an electronic mail to your id registered with us for your automatic renewal.

ii. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the cost prevailing at that point of renewal shall be applicable.

iii. If you do not want your paid membership to automatically renew, you must cancel your paid membership by any of the following methods.

By logging into your account on the Website/App by following the instructions : Click: Settings - Membership details -> Cancel Subscription -> Confirm.

By mailing to the company

iv. If the user is using WAP or PWA, then the user has to go to the website or App to do the cancellation for auto-renewal as mentioned in point a hereinabove.

23. After availing our services and f you opt for chargeback , we will have the right to suspend your profile and take action against you as we deem fit without any notice to you.
24. Your Mobile network

A. You acknowledge that the terms of agreement with your respective mobile network provider ('Mobile Provider') will continue to apply when using the app. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the app or any such third party charges as may arise. You accept responsibility for any such charges that arise.

B. This app is available to handheld mobile devices running Android Operating System / Apple Operating System. We will use reasonable efforts to make the app available at all times. However you acknowledge the app is provided over the internet and mobile networks and so the quality and availability of the app may be affected by factors outside our reasonable control. We reserve the right to add/delete/alter/modify/suspend any or all the Services at any time as it may deem fit, without notice.

C. It is our discretion to update/maintain our app or to remove any features from our app as we may think fit. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the installation or use of the app.

25. Jurisdiction and Applicable Law

A. The registration of GMM membership and all GMM services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India.

B. The GMM Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Chennai, Tamil Nadu, India.

26. Arbitration of Disputes

Both the parties agree that in connection with any Dispute, our rights will be determined by an independent arbitrator and not my any Jury, Judge or an Court. The arbitrator disputes will be according to the rules of Arbitration and Conciliation Act, 1996 with Chennai, Tamil Nadu , India as the venue of Arbitration. The Language of Arbitration shall be in English.

27. Enforcement Any proceeding to enforce this arbitration agreement may be brought in any court of competent jurisdiction.

28. Limitation of Time Period to Commence a Dispute Regardless of any statute or law to the contrary, and to the maximum extent permitted by applicable law, any Dispute must be filed within one (1) year after the date in which the incident giving rise to the Dispute occurred. Failure to file an arbitration claim as described above within the applicable limitations period constitutes a waiver of such claim and serves as complete bar to any claim based on any Dispute.

29. You hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them and the information provided by you is true and correct.